DATA PROTECTION · DSGVO / GDPR

Privacy Policy.
Datenschutzerklärung.

Mandatory data protection disclosures on the collection, processing, and storage of personal data under the EU General Data Protection Regulation (Regulation EU 2016/679) and the German BDSG / TDDDG.

Regulation (EU) 2016/679 BDSG · TDDDG Compliant Supervisory: HBDI Wiesbaden
01 · Verantwortlicher gemäß Art. 4 Nr. 7 DSGVO

Name and Address of the Data Controller

The data controller within the meaning of the European General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG) is:

Corporate Controller
Belkern GmbH
Managing Directors
Pham Thi Tuyet Nhung and Phan Minh Thong
Postal Address
Melsunger Straße 15
60389 Frankfurt am Main, Germany
Commercial Register
Amtsgericht Frankfurt am Main · HRB 99468
Direct Privacy Contact
mail@belkern.com · Tel: +49 69 97 76 16 69
02 · Server-Logfiles & Technischer Betrieb

Website Access & Technical Server Log Files

When accessing our website, our web server infrastructure automatically records technical access parameters transmitted by your browser:

  • Browser type and operating system
  • Referrer URL (previously visited website)
  • Date and time of server access
  • IP address of the accessing device (anonymized)

Purpose and Legal Basis: Processing is carried out pursuant to Art. 6(1)(f) GDPR based on our legitimate interest in ensuring the technical stability, network security, and defense against malicious cyber threats. Server log data is kept strictly segregated, never merged with personal identifiers, and automatically purged within 14 days.

03 · Kontaktaufnahme & RFQ-Anfragen

Handling of Contact & RFQ Commodity Inquiries

When contacting us via email, telephone, or through the Request for Quotation (RFQ) desk on our website, the details you submit (name, corporate email, phone, company name, requested commodity specification, container volume, and destination port) are processed exclusively by our commercial desk in Frankfurt am Main.

Purpose and Legal Basis: Data processing is conducted pursuant to Art. 6(1)(b) GDPR for responding to commercial inquiries, executing pre-contractual negotiations, and preparing wholesale price indications. Inquiries are stored only for the duration required to process your transaction or as required by statutory commercial record-keeping obligations, after which they are deleted.

04 · Cookies & Notwendige Skripte

Cookies & Essential Web Technologies

Our website uses only technically necessary elements (such as session states for mobile navigation and language preferences). We do not employ third-party tracking cookies, user profiling tools, or marketing pixels.

Statutory Basis per § 25 Abs. 2 TDDDG: The deployment of essential technical scripts and temporary storage on the user's terminal equipment is strictly restricted to providing the telemedia service explicitly requested by the user.

05 · Rechte der betroffenen Person & Aufsichtsbehörde

Your Statutory Rights & Supervisory Authority

Under Chapter III of the GDPR, you have the right to request access to your stored personal data (Art. 15), rectification of inaccurate records (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and to object to processing on grounds of legitimate interests (Art. 21).

To exercise any of these statutory rights, please contact our privacy desk directly via email at mail@belkern.com.

Competent Supervisory Authority (Art. 77 GDPR):
Der Hessische Beauftragte für Datenschutz und Informationsfreiheit (HBDI)
Gustav-Stresemann-Ring 1, 65189 Wiesbaden, Germany · Postfach 3163, 65021 Wiesbaden
Policy Status: GDPR / DSGVO Compliant Belkern GmbH · Frankfurt am Main